IT services providers provide a range of services to organizations. Some of the most popular services are detailed below.
Monitoring systems and networks is very time-consuming for most companies. A managed IT services provider can assume this responsibility with a management platform and remote monitoring. Continuous monitoring can continue round-the-clock so threats and problems can be quickly identified and fixed to minimize disruptions. Internal IT staff can then be freed up to focus on other critical tasks for the organization.
Threat Detection and Cybersecurity Management
Cyberattacks are constant threats and they have been steadily increasing. According to data from the Federal Bureau of Investigation’s Internet Crime Complaint Center, 2.76 million complaints were filed with the agency between 2017 and 2021 for a total estimated loss of $18.7 billion. In 2021 alone, the agency received 847,376 complaints with losses of $6.9 billion, which were up from 791,790 complaints and $4.2 billion in losses in 2021. Cybercriminals often target organizations to garner higher returns for their conduct. Managed IT services providers can use threat detection to detect attempted intrusions and provide ongoing maintenance, patching, and other management services to protect organizations from bad actors.
Advising and Recommendations
An IT services provider can help by evaluating an organization’s systems and advising them about technological changes to help them keep current. The IT services provider can ensure that the organization’s upgrades are performed regularly so that the company can remain ahead of the competition. They can also help with budget planning so that companies can understand what they need to do to meet their organizational goals each year.
Disaster Recovery and Data Backup
Backing up your company’s important data is crucial for minimizing disruptions to your business operations caused by disasters such as fire, tornadoes, hurricanes, and others. A managed IT services provider can ensure the safety and integrity of your data by backing it up securely to a remote, off-site location or the cloud so that it can easily be recovered when a disaster occurs.
Organizations face significant challenges with maintaining regulatory compliance as technology constantly evolves. A managed IT services provider stays up to date with compliance standards and can help you minimize risks involved with handling sensitive payment and client information.
Analysis and Reporting
Your MSP should conduct regular analysis and provide reports to help you assess your organization’s key performance indicators (KPIs). You should receive snapshots of your workflows, and your managed provider can make recommendations for how to improve them.