Microsoft Teams Solutions
Providing capabilities that expand business communication solutions and Enterprise Voice for Teams support.
Expert Enterprise Voice Teams Solutions
You need a unified voice solution that enables mobility, flexibility, and collaboration if you want your business to thrive in the ever-expanding business landscape. Dial2Teams by Meriplex expands on the features of traditional phones by integrating mobile solutions into Microsoft Teams.
When you transform your business connectivity strategy to include enterprise voice solutions, you gain a chat-based collaboration platform complete with document sharing, online meetings, and audio and video collaboration tools for fully unified communications. The results enable users to more securely and reliably connect to your system from anywhere.
Meriplex’s Dial2Teams
Our Dial2Teams with direct routing and UCaaS deliver the modern collaboration and communication solutions that are vital to business success.
Business Communication Solutions That Build Collaboration
Not all businesses require the same level of support when they experience Enterprise Voice for Teams issues. That’s why Meriplex offers multiple helpdesk tiers so you can match the level of support to your needs. We provide 24/7/365 support, so no matter what time of day you experience a problem, we’ll be here to provide Microsoft Teams solutions.
Do you need an onsite technician? Meriplex offers scheduled visits to your location, where our technicians provide desk-side support for services that fall within Tier I and Tier II of our helpdesk. Need Microsoft Teams solutions in a hurry? We also have urgent technician dispatch available to remedy your issues quickly.
Dedicated Microsoft Support
Meriplex‘s support offers vital customer service to end users for their Teams voice hardware, software, and telecommunications. We also provide user management that includes account setup and password resets. Additionally, we provide real-time desktop, system, and application support.
Our high-quality team of engineers provides in-depth knowledge of Enterprise Voice for Teams. The helpdesk staff offers remote support for the installation, configuration, and management of your business communication solutions. They also act as a point of escalation for complex and critical issues .
Benefits of Dial2Teams by Meriplex
Meriplex integrates Voice with Microsoft Collaboration tools to give your business a competitive edge through:
- Simplicity of making, receiving, and transferring calls from within Teams
- Enhanced collaboration capabilities
- Eliminated reliance on legacy phone systems and hardware
- Resilience through the direct routing of Enterprise Voice for Teams via the cloud
- Streamlined operations through a centralized business communication solution
- Virtual trunk assignment and management
- Easily generated call logs
- Easy integration with your CRM
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