Skilled Support that Lets You Focus on What Matters Most
With technology evolving at a lightning pace, your in-house IT staff may not have the time or in-depth knowledge to keep your enterprise business well ahead of the curve. Bogged down in the nitty gritty of day-to-day operations, they undoubtedly have to forgo opportunities for advancing vital business growth. By bringing on experienced Meriplex service desk technicians to handle maintenance, upgrades and troubleshooting, you’ll be able to turn bad days around faster, avoid disruptions and free your team to create, innovate and work to its full potential.
Service Desk Benefits
Tiered Support
We’ll immediately match your concern with the right service desk technician so that no time is wasted. The toughest problems call for top tier expertise.
Server Support
Meriplex server support includes configuration, remediation, patching, maintenance and monitoring.
Remote Desktop Support
From installation, troubleshooting, upgrading and patching to operating system and application support, we’ll handle everything without the need for on-site visits.
On-Site Support
If you need us on-site, we’ll be there quickly to solve problems and replace or repair equipment as warranted.
Hypervisor/SAN/VMware Support
Available support includes patching, driver updates, configuration management, ensuring high availability, troubleshooting and remediation.
Cloud Server Support
Meriplex service desk technicians can handle maintenance and upgrades in even the most complex cloud server environments.
Our Service Desk is always in your corner
Meriplex Service Desk
Our support team likes nothing more than resolving challenges or frustrations with a service desk home run! In this short video, learn how Meriplex can remove day-to-day burdens, make every day easier and free IT staff to work on building your business.
The Meriplex Service Desk Difference
Exceptional customer service is our top priority. The Meriplex service desk will deliver:
A True Business Partner
As an extension of your IT team, we are with you every step of the way. From providing technical support to sharing ideas, we’ll do all we can to empower your in-house staff.
Wide-Ranging Expertise
Our team of certified and tenured technicians is ready to suggest improvements, anticipate challenges and handle any complications.
Reliable Communication
We’re always just a call away. Talk to someone live and never feel left in the dark about what support to expect when.
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