Top Questions to Ask Before Hiring a Managed Services Provider

questions to ask before hiring a managed services provider

Choosing a managed services provider (MSP) is more than a technical decision—it’s a strategic partnership. For C-level executives and IT directors at mid-sized businesses, the right MSP can bolster cybersecurity, streamline IT operations, and guide long-term tech strategy. The wrong choice, on the other hand, might leave you exposed to cyber threats or stuck with … Read more

Co-Managed IT Services vs. Fully Outsourced MSPs: What’s Right for You?

co-managed it vs outsourced it

Mid-market businesses in healthcare, manufacturing, professional services and beyond often face a dilemma when managing IT. Internal IT teams can only stretch so far, and the demands of modern technology–from cybersecurity to compliance–keep growing. This post explores two common approaches: fully outsourced IT with a Managed Services Provider (MSP) versus co-managed IT services (a hybrid … Read more

Compliance Challenges During M&A (And How to Stay Audit-Ready)

compliance challenges in M&A

Mergers and acquisitions (M&A) can feel like tightrope walks for mid-market and enterprise companies. There’s the thrill of growth and new opportunities, but also a lurking risk that can topple even the best deals: compliance. When two organizations become one, aligning their technology and processes isn’t just an IT chore–it’s a compliance minefield. Overlooking how … Read more

Optimizing IT Leadership with Virtual CISO and Virtual CIO Services

Virtual CIO and Virtual CISO Services

Mid-market companies often struggle to balance robust IT strategy with stringent cybersecurity needs, especially under tight budgets. Virtual CISO services and virtual CIO services – forms of fractional IT leadership – have emerged as cost-effective solutions to this challenge. These on-demand executives provide C-suite expertise in security and technology planning without the full-time price tag. … Read more

What to Look for in a Managed Services Provider (And What to Avoid)

how to find a managed services provider

Most companies don’t go hunting for a managed IT services provider because everything’s going perfectly. They’re usually trying to solve something bigger: constant downtime, overwhelmed internal staff, rising costs, cybersecurity pressure, or just the sense that their tech is always one step behind the business. In 2025, choosing an MSP isn’t about finding someone to … Read more

Budgeting for IT in Senior Living Communities: A Guide for Administrators

IT Budgeting for Senior Living Communities

If you oversee operations or technology in a senior living community, you already know IT isn’t just a line item—it’s a foundation. From EHR systems and nurse call platforms to cybersecurity and resident-facing Wi-Fi, technology runs through every part of care delivery. But as tech demands grow, so do costs—and so does the pressure to … Read more

Beyond the SLA: 8 Outcome-Based Metrics to Evaluate Your MSP

Outcome-based metrics for MSP

As a CIO, COO, or CFO, you’re not just looking for “IT support.” You’re looking for results that move the business forward. You want to reduce risk. You want predictable costs. You want streamlined operations and a partner who actually helps align technology with long-term strategy. But most Managed Service Providers still lead with SLAs. … Read more

What Is Citrix: Core Components of a Citrix Environment

Gentleman working on Citrix environment

When people talk about hybrid work, flexibility, and security, they are really talking about what platforms like Citrix make possible. Citrix gives businesses a way to deliver applications, desktops, and data securely to any device, from anywhere. Instead of installing everything on every laptop, your team connects to a central system that handles the heavy … Read more