What to Look for in a Managed Services Provider (And What to Avoid)

how to find a managed services provider

Most companies don’t go hunting for a managed IT services provider because everything’s going perfectly. They’re usually trying to solve something bigger: constant downtime, overwhelmed internal staff, rising costs, cybersecurity pressure, or just the sense that their tech is always one step behind the business. In 2025, choosing an MSP isn’t about finding someone to … Read more

Budgeting for IT in Senior Living Communities: A Guide for Administrators

IT Budgeting for Senior Living Communities

If you oversee operations or technology in a senior living community, you already know IT isn’t just a line item—it’s a foundation. From EHR systems and nurse call platforms to cybersecurity and resident-facing Wi-Fi, technology runs through every part of care delivery. But as tech demands grow, so do costs—and so does the pressure to … Read more

The Importance of Cybersecurity in Behavioral Health Practices

protecting patient records in behavioral health practices

Most behavioral health providers didn’t choose this work because they love managing firewalls or tracking endpoint compliance. You’re here to care for people. To create safe, consistent spaces for them to process trauma, navigate diagnoses, and rebuild trust in themselves and others. But in 2025, that responsibility doesn’t stop at the therapy room. Cybersecurity for … Read more

5 Reasons Senior Living Communities Should Conduct Annual Security Risk Assessments

Security threats aren’t just a hospital problem anymore. Senior living communities are becoming a prime target for cyberattacks, data breaches, and compliance audits—and that makes an annual security risk assessment for senior living more important than ever. The consequences go far beyond fines. We’re talking about compromised patient records, stalled operations, and lost trust from … Read more

Beyond the SLA: 8 Outcome-Based Metrics to Evaluate Your MSP

Outcome-based metrics for MSP

As a CIO, COO, or CFO, you’re not just looking for “IT support.” You’re looking for results that move the business forward. You want to reduce risk. You want predictable costs. You want streamlined operations and a partner who actually helps align technology with long-term strategy. But most Managed Service Providers still lead with SLAs. … Read more

Essential Security Upgrades for 2025

This post recaps key insights from our February webinar, where Adam Pendleton, Chief Information Security Officer at Meriplex, and Jason Barnhizer, Director of Threat Operations at Blackpoint Cyber, broke down the new cybersecurity reality every business needs to prepare for. There’s no more buffer time. No more early warning signs. No more leisurely windows between … Read more

How to Prepare Your Senior Living Community for a Security Audit

Imagine this. An auditor walks into your senior living community, clipboard in hand, ready to assess your compliance with HIPAA, FTC safeguards, and a growing list of other regulatory standards. Do you feel confident that your systems, policies, and teams are ready? Or do you feel the subtle panic of wondering where your last security … Read more

What Is Citrix: Core Components of a Citrix Environment

Gentleman working on Citrix environment

When people talk about hybrid work, flexibility, and security, they are really talking about what platforms like Citrix make possible. Citrix gives businesses a way to deliver applications, desktops, and data securely to any device, from anywhere. Instead of installing everything on every laptop, your team connects to a central system that handles the heavy … Read more