Managed IT Services
Protect your operations with a trusted 24/7 help desk support service provider.
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What do we do
24/7 Managed it support you can rely on
Your IT team shouldn’t have to choose between pursuing growth opportunities for your business and providing day-to-day technical support. Unfortunately, the high price of hiring and training an internal IT help desk puts many emerging enterprises in this situation. Fortunately, Meriplex’s IT support service desk gives you access to experienced, problem-solving support specialists who relieve the burden of service requests and incident management for your staff.
Our expert IT help desk technicians become your single point of contact for all of your operating system, server, cloud, hardware, and software needs.
Benefits for being a meriplex partner
The benefits of 24/7 manageed IT services
Meriplex’s remote and onsite IT help desk technicians have the communication skills and working knowledge to resolve even the most complex issues quickly, but that’s not the only way our service desk manages to help our clients. Additional advantages include:
Enhanced operational efficiency.
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Expert server configuration, remediation, patching, maintenance, and monitoring.
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Increased productivity.
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Faster service request response and problem resolution times.
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Cutting-edge service desk software.
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Reliable technical support for all end users.
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Scalability of services.
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Significant cost savings.
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Why Choose Meriplex for Endpoint Management?
Our Endpoint Management service empowers you to secure and enhance your end-user devices, ensuring your workforce stays productive and shielded from cyber threats. With Meriplex as your ally, your devices are consistently updated and compliant with the latest standards, facilitating seamless operations throughout your organization.
Whats included
What’s included in meriplex’s endpoint management services?
Overview
Recommendations for endpoint protection and cost estimates based on requirements
Setup and configuration of endpoint protection servers
Installation of current antivirus and antispyware from the vendor
Installation of vendor endpoint protection patches and updates
Granting of read/view access on the endpoint protection console
Development of installation packages for the endpoint agent
New virus and spyware definitions pushed to all enrolled endpoints
Scheduling of both quick and full system scans
Troubleshooting and redeployment of any failed virus or spyware updates
Troubleshooting of any endpoint client issues detected in the console
On-demand webinar
Five Ways Auto Dealers Can Avoid a Data Breach
Auto dealers are prime targets for cyberattacks. Learn five critical steps to protect your dealership and reduce the risk of a costly data breach in this on-demand webinar.
Read More
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Problems We Solve
IT Services Tailored to the Automotive Industry
From minimizing downtime to ensuring compliance, we solve the critical IT challenges dealerships face and help you grow.
Downtime can disrupt operations. Our 24/7 monitoring and proactive maintenance minimize outages, keeping your dealership running smoothly.
IT expenses can pile up quickly. We leverage our national scale to reduce your costs and secure savings.
Protecting customer, sales, and inventory data is critical. Our backup and disaster recovery plans ensure your critical data is always safe and recoverable.
Keeping up with FTC and state regulations can be challenging. We ensure your dealership stays compliant and audit-ready, helping you avoid costly penalties.
Related resources
Succes case study
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Related Resources
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