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Managed IT Services in Houston

Houston’s best-in-class IT support

Whether you’re struggling to manage an internal IT team that can’t meet your needs or are looking for a scalable solution for your IT future, Meriplex is here to help. We offer a full suite of managed IT services throughout Houston to solve your business’s technical challenges.

Whether you’re looking into the cloud, are interested in help desk support, or need physical security solutions, we’re here to provide IT solutions that move your Houston business forward.

View of the Houston skyline on a cloudy day

Address: 10111 Richmond Ave, Suite 500 Houston, TX 77042

Located a little further down Westheimer Road from the Waterwall, Meriplex is the premiere provider of IT solutions in Houston.

Phone: 281.404.2300

Houston Headquarters Office Hours:
Monday through Friday, 8 AM–5 PM
Closed Saturday and Sunday

IT Solutions to Propel Your Business Forward

Meriplex isn’t an outsourced provider. We provide nationwide help desk support, as well as 24×7 support from our Houston-based NOC (Network Operations Center) and SOC (Security Operation Center). . We also care about your business. Our IT solutions are business-driven and designed with your bottom line in mind. We’re here to increase the efficiency of your business, not sell you unnecessary services.

Houston’s Choice for Managed IT Solutions

Many companies struggle with IT as they scale. Has your company felt those technology growing pains? If so, you already know that IT issues crush business productivity. Businesses lose an average of two weeks of employee productivity annually to IT issues. This lost productivity multiplies as your company scales — losing two weeks per employee hurts when you have a team of 20 but crushes when you have a team of 100 or more.

Cut down on downtime with our managed IT services in Houston:

  • Help Desk Support: As your single point of contact for all of your operating system, server, cloud, hardware, and software needs, you can count on our expert IT help desk technicians.
  • Endpoint Management: Endpoint management services include protections that prevent malicious activity from entering your network. In response to security incidents and alerts, Meriplex detects and removes malware, computer viruses, ransomware, phishing attacks, and other content-level threats.
  • Virtualization: By using special software, you can divide your server hardware into several independent virtual machines. A virtual server runs the same operating system as its original hardware counterpart.
  • Server Support: We aim to alleviate this problem by shifting management duties to our team. Our team takes care of monitoring, updating, troubleshooting, and analysis. As a result of our extensive knowledge and experience, we are able to keep your servers functioning and enhance them.

Physical Security for Houston Businesses

IT is security first; we provide physical security offerings in addition to our cybersecurity services. While digital security is essential, physical security is equally imperative to your business and the clients you serve.

With years of technical expertise behind our physical security solutions, we stand apart from the competition. Unlike other security companies, we provide cutting-edge cloud-based physical security solutions that integrate with your business. Our team will work with you to understand your business and its unique cybersecurity concerns, and we’ll develop a plan that addresses both your digital and physical security needs.

IT support services person looking at phone at desk

Make Your IT Bulletproof

Stop worrying about your business’s next IT outage.

Schedule a Consultation

On behalf of our company, I want to thank you for the exemplary manner in which Meriplex handled the recent problems associated with the fire in downtown Houston that impacted CenterPoint Energy, Meriplex, its clients including us, and many others. For a problem of that magnitude to be resolved so quickly was quite impressive. Further, for the communications from Meriplex to be as simple, accurate, thorough and comprehensive as they were, made a huge difference to us.

Nicola M.IT Manager

I want to tell you how pleased we are with the solution Meriplex has given our company for its system wide long distance needs. Through the use of your system, we have been able not only to substantially lower our system wide long distance costs but have eliminated the costly dialers used for our Houston metro area calling services. Because of this, we have been able to reduce our long distance costs by better than 40. Feel free to use us as a reference and we will direct any business we can in your direction.

RichardIT Director

I just wanted to take a moment to thank you and your associates for the hard work and support you provided to the NY Territory while upgrading our phone systems. The extra effort you all put in is greatly appreciated. In a short amount of time, you and your team provided the New York Territory with the capability of serving our client families at a higher level.

Sean A.Territory Director

We would like to say thanks for the alerting us about a beeping alarm and red lights in one of our cabinets. It is nice to know the colo is watching out for anything unusual. So, many thanks to the staff at the colo, especially after hours and over the holidays. They are the people behind the scenes and many times, they go unrecognized.

Dean E.IT Manager

Yesterday our CenturyLink circuit was down due to a construction crew accidentally cutting the fiber. We had folks on video and audio calls not to mention all the normal traffic. Other than a little bit of latency no one really noticed the circuit going down. I certainly did not want to test SDWAN out this quickly but it was a great success.

Roger L.IT Director

Let me express my overwhelming satisfaction with the communications & customer service Meriplex provides. With telecommunications companies, there are at least occasional problems, but it’s always reassuring that, whenever we have any little problem, a quick call to Meriplex puts me directly in touch with a single person — you — and that you then make my problem go away. Not that we have that many problems! The technical quality of your telephone and Internet service is excellent.

Dr. PaulCIO

I just wanted to thank you for following through on your commitment to us. I can honestly say that in my career, I have never seen a circuit from a major carrier delivered that fast.

Chris T.CIO

I have been working with you now for almost ten years (the initial Network Assessment that Meriplex performed for us was in July of 2008!) and I know that whenever I need anything – no matter what it is – I can count on you and your team to help me out regardless of the situation. You have no idea how that makes my job so much easier! So, thanks again for what you did last night, and thanks for everything you have done over the years in helping me with all of my needs. It’s certainly a pleasure working with you!

Brian V.ISP Manager

Network outages were impacting our business as they were preventing connectivity to our carriers and customers, but the Meriplex fully-managed solution, with NSX SD-WAN by VeloCloud, eliminated these occurrences and put our confidence back in our network.

Rick R. ITDirector

Other provider solutions were complicated in terms of its usability and did not offer a very clear picture. The Meriplex DRaaS solution offered simplicity in terms of its administration on operations & visibility.

Conor C. IT Director

With SD-WAN in place, we can now start planning how to make widespread application and technology improvements because we have a flexible and robust solution that support those goals.

Michael F.CIO

Please thank your team for a successful helpdesk implementation and all of the hard work that goes into the day to day process of supporting our company. I greatly appreciate the partnership that we have formed with Meriplex. It has enabled us to optimize costs, bring the right resources in, and become more competitive. I look forward to building on that success next year as we help our Company achieve its organizational goals and deliver value each day.

Brian G.IT Manager

Houston Industries That Benefit from Our IT Solutions

We’re experienced in upgrading Houston businesses in the following industries:

Healthcare
Financial
Retail
Industrial
Oil & Gas
SMB

Don’t see your company’s industry listed here? Let us know. Meriplex can assist you with any question relating to IT.

Why Houston Chooses Meriplex for Managed IT

There’s no shortage of managed IT services in Houston. What makes us different from the competition? Meriplex is special because we’re security first in every department. While we will streamline your IT, we’ll do so while employing cybersecurity best practices and keeping security at the forefront of our minds.

The threat of cyberattacks cripples businesses every day. A cyberattack not only costs your company money immediately and damages its reputation, but it also negatively impacts its infrastructure and long-term development. You can rely on Meriplex to navigate the increasingly complex and dangerous cyberspace.

How Our IT Solutions Drive Your Business Forward

IT issues are a notorious drain on company productivity. If you’re looking to propel your Houston business forward, managed IT services from Meriplex can help you set a predictable budget, free up resources, set your company up to scale, and a whole lot more.

Budget for IT the right way

As a predictable and stable line item, Meriplex can take the guesswork out of your monthly and annual IT costs. We’ll work within your budget to deliver IT solutions that drive your business forward — without breaking the bank. With the stability of an MSP like us, you can budget for the long run and even save on in-house tech and infrastructure.

Free up resources

Keep your personnel and company focused on the projects that deliver the most benefit to your business. Let us take care of the rest. With our IT solutions, you can free up your staff to spend their precious time on what matters most. As much as we love tech support, your Houston business is better off when your employees don’t have to devote hours to IT.

Set yourself up to scale

Planning for and upgrading your own in-house IT infrastructure can be a serious challenge. With Meriplex, your IT services can grow with you. With managed IT, you’ll never have to let logistics hold you back from performing at peak levels and expanding your footprint.

View of the Houston skyline from a park during the day

Take Control of Your IT Services in Houston Today

Partnering with Meriplex will save you time, money, and frustration in the long run. Let us help you help your business succeed by tackling the IT issues you don’t even realize you’re facing. If your business needs IT services in Houston, we’re your partner. Invest in your company’s IT future and schedule a consultation today!

Schedule a Consultation