Skilled Support that Lets You Focus on What Matters Most
With technology evolving at a lightning pace, your in-house IT staff may not have the time or in-depth knowledge to keep your enterprise business well ahead of the curve. Bogged down in the nitty gritty of day-to-day operations, they undoubtedly have to forgo opportunities for advancing vital business growth. By bringing on experienced Meriplex IT support service desk technicians to handle maintenance, upgrades and troubleshooting, you’ll be able to turn bad days around faster, avoid disruptions and free your team to create, innovate and work to its full potential.
Service Desk Benefits
We’ll immediately match your concern with the right service desk technician so that no time is wasted. The toughest problems call for top tier expertise.
Meriplex server support includes configuration, remediation, patching, maintenance and monitoring.
Remote Desktop Support
From installation, troubleshooting, upgrading and patching to operating system and application support, we’ll handle everything without the need for on-site visits.
If you need us on-site, we’ll be there quickly to solve problems and replace or repair equipment as warranted.
Available support includes patching, driver updates, configuration management, ensuring high availability, troubleshooting and remediation.
Cloud Server Support
Meriplex service desk technicians can handle maintenance and upgrades in even the most complex cloud server environments.
Our Service Desk is always in your corner
Meriplex Service Desk
Our support team likes nothing more than resolving challenges or frustrations with a service desk home run! In this short video, learn how Meriplex can remove day-to-day burdens, make every day easier and free IT staff to work on building your business.
The Meriplex Service Desk Difference
Exceptional customer service is our top priority. The Meriplex service desk will deliver:
As an extension of your IT team, we are with you every step of the way. From providing technical support to sharing ideas, we’ll do all we can to empower your in-house staff.
Our team of certified and tenured technicians is ready to suggest improvements, anticipate challenges and handle any complications.
We’re always just a call away. Talk to someone live and never feel left in the dark about what support to expect when.
Webinar, What is SD-WAN
As the adoption of digital transformation & cloud migration accelerates, dependence on high-quality connectivity and 24/7 network support becomes a necessity, making the transition to SD-WAN inevitable.
Blog, Next-Gen Antivirus
Functioning as a necessary supplement to the traditional methods used to protect enterprises, next-gen antivirus solutions offer advanced detection and remediation capabilities. Check out our blog with Netrality!
Video, UCaaS Collaboration
Without the right collaboration tool in place it becomes challenging to easily call and communicate with employees, customers, and vendors. Hear from experts on what you can do to improve your collaboration tools.