Join Meriplex and ZOOM at Fleming's Prime Steakhouse and learn how ZOOM can assist in the evolution of the call center.
On Wednesday March 25th, from 11:00am to 1:00pm, Meriplex & ZOOM invite you to lunch at Fleming's Prime Steakhouse for a presentation on ZOOM solutions.
Increasing customer care and satisfaction by interaction management. Evolution of the customer experience and how to make a detractor into a promoter.
Learn from ZOOM on solutions to assist your business in:
Evolution of the Call Center
- Increasing customer satisfaction
- Net promoter score .... how to measure and improve
- How to build a cost effective QM program, training, and performance management
- Dealing with Big Data
- Agent Attrition and dealing with Millennial
Register now and join us to learn how ZOOM can assist in the evolution of the call center.
Fleming's Prime Steakhouse and Wine BarTown & Country Village
788 West Sam Houston Parkway North, Suite 120
Houston, Texas 77024
Wednesday, March 25st, 2015 11:00am to 1:00pm
Seating is limited - 2 registrants per company please
Meriplex - The Leader in Innovation through Cloud Integrations