Meriplex Blog: ZOOM Solutions

Increasing customer care and CSAT by interaction management.

10

Mar
2015

Join Meriplex & ZOOM for a Presentation on the Evolution of the Call Center

ZOOM Seminar Houston 2015
Join Meriplex and ZOOM at Fleming's Prime Steakhouse and learn how ZOOM can assist in the evolution of the call center.

On Wednesday March 25th, from 11:00am to 1:00pm, Meriplex & ZOOM invite you to lunch at Fleming's Prime Steakhouse for a presentation on ZOOM solutions.

Increasing customer care and satisfaction by interaction management. Evolution of the customer experience and how to make a detractor into a promoter.

Learn from ZOOM on solutions to assist your business in:

Evolution of the Call Center

  • Increasing customer satisfaction
  • Net promoter score .... how to measure and improve
  • How to build a cost effective QM program, training, and performance management
  • Dealing with Big Data
  • Agent Attrition and dealing with Millennial


Register now and join us to learn how ZOOM can assist in the evolution of the call center.

 

Fleming's Prime Steakhouse and Wine Bar
Town & Country Village
788 West Sam Houston Parkway North, Suite 120
Houston, Texas 77024


Wednesday, March 25st, 2015 11:00am to 1:00pm

Seating is limited - 2 registrants per company please

REGISTER HERE

Meriplex - The Leader in Innovation through Cloud Integrations

 

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